Terms of Service

1. This agreement

These Terms of Service (the “Terms”) are a binding agreement between you and Smallwoken Labs (“we”, “us”) governing your use of the Canopy application for iOS and any updates to it (the “App”). They incorporate our Privacy Policy.

You must be at least 13 years old to use the App. If you are under the age of majority where you live, you may use the App only with the involvement of a parent or guardian who agrees to these Terms on your behalf.

2. Licence

We grant you a personal, non-exclusive, non-transferable, revocable licence to use the App on any Apple-branded device that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions. The App is licensed to you, not sold.

You may not:

• copy, modify, or create derivative works of the App;
• reverse engineer, decompile, or disassemble it, except to the extent that applicable law expressly permits despite this limitation;
• rent, lease, lend, sell, sublicense, or redistribute it;
• remove or obscure any proprietary notice;
• use it to break the law, or to infringe anyone’s rights.

3. Your content stays yours

Everything you write, record, photograph, or draw in Canopy remains entirely yours. We claim no ownership of it and no licence to it. As described in the Privacy Policy, your content is stored on your device and we do not receive it — which also means we cannot recover it for you.

You are responsible for your own backups. Keep iOS backups turned on, or export your journals from within the App. If you lose your device, delete the App, or delete an entry, we have no copy.

4. Subscriptions and payment

Some features require Canopy Pro, sold as an auto-renewing subscription or as a one-time purchase, through Apple’s In-App Purchase system. Current pricing:

• Monthly — $4.99 USD ($4.99 CAD) per month, renewing automatically.
• Annual — $49.99 USD ($49.99 CAD) per year, renewing automatically.
• Lifetime — $99.99 USD ($99.99 CAD), a one-time purchase that does not renew.

Prices are shown in your local currency in the App before you buy, and the price displayed at the time of purchase is the price that governs. Prices exclude taxes, which Apple adds where applicable. We may change prices for future billing periods; for an existing subscription, Apple will notify you and ask for your consent where its rules require it.

Free trial

New subscribers may be offered a 7-day free trial. Unless you cancel at least 24 hours before the trial ends, it converts automatically into a paid subscription and your Apple Account is charged the price above. Any unused portion of a free trial is forfeited if you buy a subscription during the trial. Free trials are limited to one per user or Apple Account, at Apple’s discretion.

Automatic renewal

Subscriptions renew automatically at the end of each billing period unless cancelled. Your Apple Account is charged for renewal within 24 hours before the current period ends, at the then-current price.

Cancelling

Cancel at any time in iOS Settings → your name → Subscriptions → Canopy, at least 24 hours before the period ends. Cancellation stops the next charge; it does not end the period you have already paid for, and you keep access until that period expires. Deleting the App does not cancel a subscription.

Refunds

Purchases are processed by Apple, so refunds are handled by Apple and governed by Apple’s policies, not ours. Request one at reportaproblem.apple.com. We cannot issue refunds directly. This does not affect any statutory right of withdrawal or refund you may have under consumer law where you live.

“Lifetime”

A lifetime purchase means access for as long as we continue to offer Canopy on the App Store and it remains supported on your platform. It is not a promise that the App will run forever, and it does not entitle you to a different product if Canopy is discontinued.

5. Changes to the App

We may add, change, or remove features, and we may stop offering the App altogether. We will not deliberately disable a feature you have already paid for during a period you have paid for. Nothing here obliges us to maintain the App indefinitely.

6. Maintenance and support

Smallwoken Labs is solely responsible for support and maintenance of the App. Apple has no obligation whatsoever to furnish any maintenance or support services for it. Reach us at contact@smallwoken.world or see the Support page.

7. Warranty disclaimer

To the maximum extent permitted by law, the App is provided “as is” and “as available”, without warranty of any kind, express or implied, including the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the App will be uninterrupted, error-free, or that it will not lose data.

In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the App to you if applicable. To the maximum extent permitted by law, Apple has no other warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty are Smallwoken Labs’s sole responsibility.

Some jurisdictions do not allow the exclusion of implied warranties, so some of these exclusions may not apply to you. Nothing in these Terms limits rights you have under mandatory consumer protection law, including Canada’s consumer protection legislation and equivalent laws in the EU and UK.

8. Canopy is not medical or professional advice

Journalling prompts, reflections, and insights in the App are there to support your own writing. They are not medical, psychological, legal, or financial advice, and are not a substitute for care from a qualified professional. If you are in crisis, contact your local emergency services or a crisis line.

9. Limitation of liability

To the maximum extent permitted by law, Smallwoken Labs will not be liable for any indirect, incidental, special, consequential, or exemplary damages, or for any loss of data, profits, or goodwill, arising out of or relating to the App, even if advised of the possibility. Our total aggregate liability arising out of or relating to the App and these Terms will not exceed the greater of the amount you paid us for the App in the twelve months before the event giving rise to the claim, or CA$100.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so parts of this section may not apply to you.

10. Product claims

Smallwoken Labs, not Apple, is responsible for addressing any claims by you or any third party relating to the App or your possession and use of it, including product liability claims, any claim that the App fails to conform to any applicable legal or regulatory requirement, and claims arising under consumer protection, privacy, or similar legislation.

11. Intellectual property

The App, its name, design, and all content we supply with it are owned by Smallwoken Labs and protected by intellectual property law. In the event of any third-party claim that the App or your possession and use of it infringes that third party’s intellectual property rights, Smallwoken Labs, not Apple, will be solely responsible for the investigation, defence, settlement, and discharge of that claim.

12. Legal compliance

You represent and warrant that you are not located in a country subject to a U.S. Government embargo or designated as a “terrorist supporting” country, and that you are not listed on any U.S. Government list of prohibited or restricted parties. You agree to comply with all applicable third-party terms when using the App.

13. Apple as third-party beneficiary

You acknowledge and agree that Apple, and Apple’s subsidiaries, are third-party beneficiaries of these Terms, and that upon your acceptance of them Apple will have the right — and will be deemed to have accepted the right — to enforce these Terms against you as a third-party beneficiary. This agreement is concluded between you and Smallwoken Labs only, and not with Apple.

14. Termination

These Terms apply until terminated. Your licence ends automatically if you breach them, and you may end it at any time by deleting the App. Sections 3, 7, 9, 10, 11, 13, and 15 survive termination.

15. Governing law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-laws rules, and you agree to the exclusive jurisdiction of the courts of the Province of Ontario. If you are a consumer, this does not deprive you of the protection of the mandatory laws of the country where you live, or of the right to bring proceedings in your local courts where that right cannot be excluded.

16. General

If any provision of these Terms is held unenforceable, the rest remain in force. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets. These Terms, together with the Privacy Policy, are the entire agreement between you and us about the App.

We may update these Terms as the App changes. The effective date at the top reflects the current version, and material changes will be notified in the App or on this page before they take effect.

17. Contact

Smallwoken Labs — contact@smallwoken.world